VirtuWell is a tele-health technology platform that facilitates secure connections between patients and independent healthcare providers.

1. For Patients 
✓ Virtual Consultations 
– Book same-day phone consultations with licensed doctors
– No travel or waiting rooms – receive care from home/work

✓ Prescription Services
– Get e-scripts for acute/chronic conditions when clinically appropriate
– Sent directly to your preferred pharmacy or messaged to you directly 

✓ Specialist Referrals 
– Connect with:
– General Practitioners
– Mental Health Professionals
– Chronic Disease Specialists

✓ Medical Records Access
– Securely view your consultation history
– Download referral letters and sick notes

“Prescriptions issued at the sole discretion of consulting practitioners following clinical assessment.“

General Practitioner Appointments

1. Book – Select a doctor and time slot
2. Consult – Speak to your doctor via secure phone call
3.Pay– R350 flat fee (R100 platform fee, R250 to doctor)
4. Follow Up – Easy rebooking with preferred providers

Healthcare providers 

1. Register – Verify your HPCSA license
2. Set Availability – Choose your consultation hours
3. Connect – See patients via our secure system
4. **Get Paid** – Receive weekly deposits

Limitations 

 

Service Limitations 
–Not for emergencies – For life-threatening conditions, call 112
– Device requirements– Smartphone or computer with internet access
– Geographic coverage – Currently serving all South African provinces